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Results

  • Effective and Quick Enforcement – The AutoVu system allows one Parking Officer to enforce 9,000 stalls in just a few hours.
  • Better Parking Compliance – More people are complying with regulations and paying for monthly permit passes. That’s because the technology helps Concord easily identify vehicles that are in violation.
  • Simple Gateless Parking – With a fixed ALPR system, permit holders can now freely drive in and out of a new non-gated parking lot. Enforcement officers are alerted to any unpermitted vehicles so they can issue citations.
  • Useful Business Insights – Usage reports tell municipal clients when certain city-registered vehicles enter and exit the parking lot. The city can then bill each department for their parking usage.

Challenges

Having Officers enforce big parking lots on foot is time-consuming. As Concord Parking expanded operations, having an AutoVu License Plate Recognition (ALPR) system in place would speed up enforcement efforts and help provide more effective parking services without the infrastructure or overhead of traditional parking gates. A reliable and high-performing ALPR system was required in order to improve enforcement efficiency.

Solution

In just under 6 years, the company has gone from managing two lots with on-foot enforcement officers to over 50 facilities using ALPR technology. The facilities range from large-scale retail centers to office towers and city parking lots, each with 2500-9000 spots.

The results clearly speak for themselves. One of Concord Parking’s corporate office clients has seen tremendous gains in compliance, which has led to an increase in revenue from $5,000 to $26,000 per month. At major retail centers and city buildings, Concord Parking easily enforces permitted zones, time-limited zones, and traffic surveys with a single AutoVu system.

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