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Results

  • Concord utilizes T2 Systems’ Flex technology for permitting and for violation citations.
  • Allows AutoVu to quickly scan and identify vehicles without valid permits.
  • This partnership, parking revenues for one of our clients increased by 200% in 30 days after start up.

Challenges

Many of Concord Parking’s clients have parking facilities with stall counts in excess of 3,000. Traditional methods of parking enforcement, where a single officer walks through a parking facility checking windshields for permits, was inefficient, ineffective and out of date. For these large facilities, analysis of performance by on-foot patrollers highlighted the limited amount of enforcement coverage for large-scale parking facilities, especially if the parking areas were outdoors. In some instances, it would take more than a week for an enforcement officer to patrol every area of a parking facility. (Although, imagine the daily step counts the officer achieved).

The challenge for Concord Parking was to develop a management program for clients that overcame these obstacles. A truly effective, results-oriented and modern system was required. Less snail-mail like, more immediate and better for Concord’s bottom line and their clients.

SOLUTION

As a result of the T2/Genetec partnership, Concord Parking manages 15,000 LPR permits through T2 Flex, six Genetec AutoVu enforcement vehicles and three facilities with Genetec fixed LPR cameras. “We wanted to go to a completely LPR permit system, and we’ve been able to do that,” said Marc Postlethwaite, Concord’s Director of Parking Management. “Being totally LPR-based makes us unique in the parking industry.” Concord utilizes T2 Systems’ Flex technology for permitting and for violation citations. Their Genetec AutoVu mobile LPR cars download valid license plate (permit) data from T2 Flex. This allows AutoVu to quickly scan and identify vehicles without valid permits. When a vehicle without a valid permit is identified, the parking officer issues a violation notice through their T2 mobile enforcement app.

The T2 Flex/Genetec AutoVu enforcement technology activates and deactivates permits in real time, eliminating lag times previously experienced when waiting on hangtags and decals to be issued. As a result of this partnership, parking revenues for one of our clients increased by 200% in 30 days after start up.