Many of Concord Parking’s clients have parking facilities with stall counts in excess of 3,000. Traditional methods of parking enforcement, where a single officer walks through a parking facility checking windshields for permits, was inefficient, ineffective and out of date. For these large facilities, analysis of performance by on-foot patrollers highlighted the limited amount of enforcement coverage for large-scale parking facilities, especially if the parking areas were outdoors. In some instances, it would take more than a week for an enforcement officer to patrol every area of a parking facility. (Although, imagine the daily step counts the officer achieved).
The challenge for Concord Parking was to develop a management program for clients that overcame these obstacles. A truly effective, results-oriented and modern system was required. Less snail-mail like, more immediate and better for Concord’s bottom line and their clients.