In addition, we are supported by the full depth and expertise of the Paladin Security Group management team. This support includes our Human Resources team to assist with recruiting and staff placements, our Operations Centre which provides professional 24/7/365 frontline support to staff and clients, our IT team that provides technical support for our systems, and our Finance team which includes over 30 finance professionals which process payroll, billing, client statements, cash audits and other critical backend functions.
Mark originally joined Concord Security in 1993 as a Security Officer, working his way up through a variety of roles across all aspects of the business from Human Resources to Operations and Finance. Mark also played an instrumental part in the creation of the Concord Parking division in 2011. In 2013, Mark was promoted to Vice President of Concord.
Mark continues his role overseeing the financial aspects of Concord Parking and Paladin Security Group. He is a key driver of the connections between security and parking, which differentiate Concord parking from its competition.
Director of OPERATIONS
Building upon 10 years of senior-level management experience with one of North America’s largest parking organizations, Marc joined Concord in 2011 to help lead its newly formed parking division. Today, Concord Parking manages tens of thousands of parking stalls for retail, educational, government and corporate clients throughout BC and Alberta.
With additional accountability for equipment procurement and technical services, Marc has partnered with many of North America’s leading technology companies in the design and delivery of innovative parking management programs. Credited with developing one of the first License Plate Recognition parking management programs in Canada, Marc has established Concord as one of the largest providers of advanced-technology parking solutions.
Parking Operations Manager
Randall has a key role as Parking Operations Manager for Concord. He provides key support to Concord’s field operations to ensure we are providing and adapting our services to meet the needs of our customers. Previously he held the role of Account Manager for Parking and Ground Transportation at Vancouver International Airport.
Randall spent many years as Senior Operations Manager of British Columbia, at Vinci Park, one of the world’s largest parking and concessions organizations. During a career that has also seen him managing multiple-site portfolios of educational institutions for over 20 years, he has developed a highly effective focus on customer service, proactive management, reporting transparencies, and attention to detail.
Parking Services Supervisor
As Concord’s Parking Services Supervisor, Rob is proud of his contribution to making the firm one of Western Canada’s leading and most innovative parking management firms.
Driven by his pride in seeing a job well done, and an outstanding work ethic, Rob leverages his decades worth of parking and security experience every day. A true kinesthetic learner, each day proves to be another opportunity for Rob to learn, grow, develop new skills, and find ways to add value to Concord Parking’s client relationships.
Rob will support Randall to ensure all facets of our field staffing and parking equipment operations are operating efficiently.
With lengthy experience in key service roles before joining Concord, Alexandra provides a high level of support to our clients. Her primary responsibility is to effectively manage the day-to-day operations of Concord’s parking clients. As well, other important facets of her role include conducting on-site information sessions and maintaining regular, direct contact with clients and their employees to address any questions or support requirements.
Today, Concord Parking manages thousands of monthly virtual permits for clients. She plays an integral role in working with our clients to successfully transition from competitor’s existing hanging decal system to virtual permits as well as the ongoing support to meet any client needs. As a result, Alexandra has developed industry leading subject-matter expertise in monthly virtual permit management and dispute resolution.
Join Our Team
Join the Concord Parking team and build your career with one of the most innovative parking companies in Canada.